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5.1.1 Invoice Terms
All invoices are due 30 days from invoice date. A member library shall notify the Director immediately if payment will not be made by the due date.
5.1.2 Invoice Disputes
A member library which disagrees with an invoice or an item on it shall contact the Director immediately. The Director will determine if an error has been made on the invoice or if the library’s concern is otherwise legitimate. If the library disagrees with that determination, the matter may be taken to the Board for mediation. The Board’s decision is final.
5.1.3 Unpaid Invoices
When an invoice is two months overdue, an interest charge of 1% of the total due on the invoice will be charged for each month it is overdue. If the invoice is a “Member Pass Through” charge, all future orders for “Member Pass Through” items will not be honored until the invoice is paid. If the invoice and corresponding interest charges are five months overdue, services related to the charge may be discontinued or otherwise adjusted to acknowledge non-receipt of the payment. Such invoices will be brought to the Board’s attention by the Director with a recommendation of appropriate action which shall be related to the unpaid invoice and the service on which it was based.
5.1.4 Waiver of Penalty
A library which is unable to pay an invoice for legitimate reasons may bring these to the Director’s attention. The Director may decide not to add the interest charges or to recommend adjusting services. Libraries which have appealed a charge to the Board (under 5.1.2) will not be penalized pending the results of the Board’s decision. If the Board finds the charge to be legitimate, the library will pay the original invoice and all accrued interest.
The Cooperative may charge the
Maker of any check deposited and subsequently returned by
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